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FREE SHIPPING ORDERS OVER $100 (Coupon Code 100)




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Help & FAQs


Thank you for your interest in my online nautical and fishing jewelry store. I am proud to share my love for coastal life with you. If you have questions about your account and order status or shipping, pricing, billing or guarantees, please refer to the questions and answers below.

Don't see your question on the list? For specific questions about my nautical jewelry, company and/or policies, feel free to contact us here or call 713.927.1193. I look forward to helping you find the jewelry of your dreams!
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?